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(Last Revised: September 2022)

HDI is committed to respecting and protecting your privacy. We act in accordance with the requirements of the various privacy and data protection laws applicable in the countries or markets where we operate.

The purpose of this Privacy Policy is to inform you of the kinds of information we may collect, how such information maybe used, with whom such information may be shared, your choices regarding the collections, use and sharing of such information, your ability to access and correct such information and the security procedures we use to protect this information.

This Privacy Policy also applies to you if you publish information on the internet (e.g. publicly available websites or blogs, Twitter, Instagram, Facebook, etc) that we may collect data from, either directly or through third parties.

What information do we collect ?

HDI limits the collection of personal information to what is relevant to the purposes of collection whether directly or through third parties acting our behalf, and we always collect personal information using lawful and fair means, consistent with the jurisdiction governing the collection of personal information.

At different occasions, you may provide information directly to HDI, such as your first and last name, nationality, identify card information, mailing address, telephone number, email address, credit card information, banking information, and biographical information (including, but not limited to, date of birth, and marital status). For example, you may provide us with information when using the Sites or when becoming a HDI Enterpriser. If you do not provide us with the requested information, in some cases, we will not be able to provide you the service you have requested.

If you disclose to us any information of another individual, you are required to have secured the appropriate consent of that individual for disclosing such information to us.

What do we use your information for ?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience (your information helps us to better respond to your individual needs).
  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  4. To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
  5. To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order).
  6. To retain your information for as long as needed to: provide you services; fulfil other legitimate business needs, such as maintaining the proper function of the Marketing Plan; fulfil our compliance and legal obligations.

How do we protect your information ?

  1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
  2. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
  3. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
  4. While we endeavour to always protect our systems, sites, operations, and information against unauthorized access, use, modification, and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others.

Do we use cookies ?

  1. Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
  2. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
  3. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties ?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours' or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our website's Privacy Policy.

Modifications to this Policy

This Privacy Policy was last updated on the date listed at the beginning of this Policy. HDI reserves the right to change this Privacy Policy at any time. If we propose to make any material changes, we will post those changes on this page, and/or update the Privacy Policy modification date. Your subsequent use of the Sites will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure familiarity with its most current version. By using the Sites following the posting of changes to this Privacy Policy, you agree to all such changes.


For the purposes of only Singapore Personal Data Protection Act 2012 ('PDPA') and all the associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commission of Singapore, you have consent to the collection, use, disclosure, and processing of your personal information for the purposes and in the manner set out in this Policy, insofar as such collection, use, disclosure and/or processing occurs in Singapore.

If you have any questions about your personal data in Singapore, please contact us at [email protected]